Terms and conditions for emotional intelligence services

Please read these terms carefully before using our services. They outline the legal rights and responsibilities between you and Pulsarion regarding emotional intelligence support.

These terms were last updated January 9, 2026.

Service acceptance

By accessing or using our services, you accept and agree to be bound by these terms and conditions. If you do not agree, please refrain from using our services. Continued use constitutes acceptance of any modifications we may apply to these terms.

Key terms

For clarity, see the following definitions as they appear throughout these terms.

Services: Emotional intelligence guidance, support sessions and related activities provided by Pulsarion.

User: Any individual, group, or organization engaging with our emotional intelligence offerings.

Personal Data: All information provided by users that can identify them individually, including contact details and communication logs.

Facilitator: Staff member responsible for delivering sessions or assisting users.

Service usage

Our services are designed for personal emotional support within ethical and legal guidelines. Commercial misuse or unauthorized redistribution is strictly prohibited.

Eligibility

Services are intended for adults and young adults capable of providing informed consent. Users must be legally entitled to engage in emotional support services.

Minors require parental or guardian approval.

Your responsibilities

As a user, you agree to adhere to community standards and ethical boundaries.

Provide only accurate, up-to-date information during the intake and support process.
Communicate respectfully and protect the privacy of fellow clients and facilitators.
Abide by stated confidentiality terms, service rules, and respectful communication norms.
Report any misuse or breach of confidentiality promptly to our team.

Prohibited uses

Misuse of our site or services is not allowed, including the following activities.

Sharing, reposting, or selling confidential support materials without permission.
Engaging in threatening, discriminatory, or harassing conduct toward others.
Submitting false or misleading information when using any service.
Attempting unauthorized access to secure parts of the website or user data.
Using our service for illegal, misleading, or unethical purposes.

Intellectual property

All content, tools, and resources offered are proprietary to Pulsarion unless specified otherwise. Copying, distribution, or commercial use without permission is strictly forbidden.

Your contributions

Feedback and suggestions are voluntary and may be used to improve our services. Do not submit sensitive or confidential materials you wish to remain private.

Your rights to your content

You retain any rights to personal contributions, but grant us permission to use suggestions solely for service improvement purposes.

Privacy protection

We handle your personal data with the utmost care, aligning with South African regulations and GDPR standards. Details are outlined further in our privacy policy.

See privacy policy

Service disclaimer

Our services are for wellbeing support and not a replacement for clinical or medical treatment.

Important notice

Emotional intelligence support cannot substitute a professional mental health diagnosis or crisis intervention. Consult your physician if needed.

Liability limitations

Pulsarion is not liable for any damages arising from improper use of our services. We do not assure specific outcomes; results may vary.

Indemnity

You agree to indemnify Pulsarion against any claims resulting from a breach of these terms or misuse of our service.

Dispute resolution process

If possible, disputes should be resolved informally. If not, formal procedures apply as below.

Arbitration

Disputes will be handled by binding arbitration under South African law unless otherwise agreed in writing.

Alternative processes may apply in your jurisdiction.

Online dispute resolution

EU users may access the Online Dispute Resolution platform for cross-border disputes.

View ODR details here

Severability

If any provision of these terms is deemed invalid, the remainder will remain in effect.

Complete agreement

These terms represent the full understanding between the user and Pulsarion. Previous agreements are replaced.

Governing law and venue

These terms are governed by South African law unless otherwise required by your legal jurisdiction.

Ending service

We may suspend or terminate access at our discretion for rule violations or misuse. Users may discontinue at any time.

Changes

Terms may change periodically. Continued use is considered acceptance. Please check for updates before each use.

Contact & questions

For any queries related to these terms, please use the contact details below.

Contact Email: content@pulsarion.world

Phone: +27(51)2649229

Address: 377 Rivonia Boulevard, Rivonia, Johannesburg 2128 South Africa

Effective Date: January 9, 2026

Version: 1.0